Privacy Policy

01Information We Collect

We may collect the following information:

• Name, email address, phone number, company name, and project details when you contact us.
• Information shared through forms, emails, calls, or project discussions.
• Basic website usage data such as pages visited, browser type, device information, and referral sources.
• Any files, documents, or business information you voluntarily share with us for project evaluation or delivery.

02How We Use Your Information

We use your information to:

• Respond to your inquiries.
• Understand your project requirements.
• Prepare proposals, estimates, and service recommendations.
• Deliver software development, design, AI, automation, and related services.
• Improve our website, services, and communication.
• Maintain business records and comply with applicable legal obligations.

03Confidentiality

Any project information, business data, documents, credentials, or internal details shared with Bitlogs are treated as confidential. We do not sell, rent, or trade your information to third parties.

04Sharing of Information

We may share limited information only when necessary:

• With trusted team members, contractors, or service providers involved in project delivery.
• With hosting, analytics, communication, or project management tools used to operate our business.
• When required by law, regulation, legal process, or government request.

05Cookies and Analytics

We use Google Analytics to understand how visitors use our website, but only if you accept it in the cookie banner. Until you do, Google Analytics isn't loaded and sets no cookies. You can change your choice at any time through "Cookie settings" in the footer. We also use Vercel Web Analytics, which counts page views without cookies. You can control cookies through your browser settings.

06Website Assistant

Our website assistant, Bit, uses an AI model provided through Google Cloud Vertex AI. Messages you send to Bit are processed by that provider to generate replies and are stored by us for up to 90 days to review answer quality. Don't share sensitive personal information in the chat.

07Bit Usage Measurement

When you open Bit, your browser stores a random identifier so we can count how many people use Bit and whether they come back. It isn't linked to your name, email address or IP address. With each Bit request we also record your approximate location (country and city, provided by our hosting provider) and the type of device you're using. You can remove the identifier at any time by clearing this site's data in your browser.

08Data Security

We take reasonable technical and organizational measures to protect your information. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

09Data Retention

We retain information only as long as necessary for communication, project delivery, legal, accounting, or business purposes.

10Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal and business record requirements.

11Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12Contact Us

For privacy-related questions, contact us using the details below.